Terms and Conditions

Welcome to NP Housecalls, PLLC!

Welcome to our website. By accessing or using our services or this website, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Services Provided

NP Housecalls provides medical housecalls services to patients. Our services include healthcare consultations, treatments, and follow-up care directly at your location, as well as communication via SMS text messaging for convenience and efficiency.

2. Appointment Scheduling

• Appointments can be scheduled by contacting our office directly.

• We reserve the right to modify or cancel appointments as necessary and will notify you of any changes.

3. SMS Text Messaging

• Consent: By providing your mobile number, you consent to receive SMS text messages from NP Housecalls regarding appointment reminders, healthcare updates, and other relevant information.

• Content: SMS text messages are used for non-sensitive communication. We will not send sensitive health information via text.

• Standard Rates: Standard messaging rates and data charges from your mobile carrier may apply.

• Security: While we take reasonable measures to protect the privacy and security of SMS communications, please be aware that texting is not a secure form of communication and may be intercepted by unauthorized parties.

• Message Frequency: You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive up to 2 messages per month. NP Housecalls reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. NP Housecalls and carriers are not liable for delays or undelivered messages.

• Cancellation/Opt-Out Instructions: You can opt-out at any time by notifying us. You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.

4. Privacy

Our Privacy Policy, which outlines how we collect, use, and protect your personal information, also governs your use of our services and website.

5. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of NP Housecalls, PLLC and is protected by copyright and other intellectual property laws. You may not use any content from our website without our prior written consent.

6. Limitation of Liability

• NP Housecalls, PLLC is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services or this website.

• We do not warrant that our website will be uninterrupted or error-free.

• We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.

7.Use of this Website

• The content on this website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment

• You agree to use our website for lawful purposes only and in a manner consistent with all applicable laws and regulations

8. Changes to Terms and Services

We may update these Terms and Services, without notice, from time to time. Any changes will be effective immediately upon posting. Your continued use of our services and website constitutes acceptance of any changes.

9. Governing Law

These Terms and Services are governed by the laws of the State of Tennessee, without regard to its conflict of law principles.

10. Contact Us

If you have any questions or concerns about these Terms and Services, please contact us at: nphcgeneral@nphousecalls.co or 615-645-3031

Version: 3/14/2025